The process — step by step

Talk to your employer first — if it is safe to do so. Many issues can be resolved without a formal complaint.

Contact your district Labour Inspector. They are free to consult and can mediate between you and your employer. Find yours in the directory below.

Submit a formal complaint to MIFOTRA if the Labour Inspector does not resolve the issue. Contact details are at the bottom of this page.

The Labour Court is your final option for unresolved disputes. RISLII can help you understand the process — talk to us first.

Find your Labour Inspector

District Province Inspector Phone Email
Gasabo Kigali City To be confirmed To be confirmed To be confirmed
Kicukiro Kigali City To be confirmed To be confirmed To be confirmed
Nyarugenge Kigali City To be confirmed To be confirmed To be confirmed
Burera Northern Province To be confirmed To be confirmed To be confirmed
Gakenke Northern Province To be confirmed To be confirmed To be confirmed
Gicumbi Northern Province To be confirmed To be confirmed To be confirmed
Musanze Northern Province To be confirmed To be confirmed To be confirmed
Rulindo Northern Province To be confirmed To be confirmed To be confirmed
Gisagara Southern Province To be confirmed To be confirmed To be confirmed
Huye Southern Province To be confirmed To be confirmed To be confirmed
Kamonyi Southern Province To be confirmed To be confirmed To be confirmed
Muhanga Southern Province To be confirmed To be confirmed To be confirmed
Nyamagabe Southern Province To be confirmed To be confirmed To be confirmed
Nyanza Southern Province To be confirmed To be confirmed To be confirmed
Nyaruguru Southern Province To be confirmed To be confirmed To be confirmed
Ruhango Southern Province To be confirmed To be confirmed To be confirmed
Bugesera Eastern Province To be confirmed To be confirmed To be confirmed
Gatsibo Eastern Province To be confirmed To be confirmed To be confirmed
Kayonza Eastern Province To be confirmed To be confirmed To be confirmed
Kirehe Eastern Province To be confirmed To be confirmed To be confirmed
Ngoma Eastern Province To be confirmed To be confirmed To be confirmed
Nyagatare Eastern Province To be confirmed To be confirmed To be confirmed
Rwamagana Eastern Province To be confirmed To be confirmed To be confirmed
Karongi Western Province To be confirmed To be confirmed To be confirmed
Ngororero Western Province To be confirmed To be confirmed To be confirmed
Nyabihu Western Province To be confirmed To be confirmed To be confirmed
Nyamasheke Western Province To be confirmed To be confirmed To be confirmed
Rubavu Western Province To be confirmed To be confirmed To be confirmed
Rusizi Western Province To be confirmed To be confirmed To be confirmed
Rutsiro Western Province To be confirmed To be confirmed To be confirmed

No districts match your search.

This directory is updated regularly. If a contact is incorrect, email us at info@rislii.org.

Ministry of Public Service and Labour (MIFOTRA)

Ministry of Public Service and Labour (MIFOTRA)

Email: info@mifotra.gov.rw

Phone: +250 784 446 137

Website: www.mifotra.gov.rw